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Terms

  1. Customer Terms of Service
  2. User Terms of Service
  3. Privacy Policy
  4. Data Request Policy
  5. Acceptable Use Policy
  6. Security Practices
  7. Niko Sub-processors
  8. Changelog

Niko Sub-processors

Effective: Jan 11, 2023

To support delivery of our Services, Niko Technologies, Inc. may engage and use data processors with access to certain Customer Data (each, a "Subprocessor"). This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in the Customer Terms of Service or superseding written agreement between Customer and Niko (the "Agreement").

Privacy & Google User Data

Niko Technologies, Inc. (“Niko”) uses Google OAuth and Google Workspace APIs to allow users to sign in and optionally connect their Google account to the Niko service.

Google User Data We Access

Depending on user authorization, Niko may access basic Google account information (such as name and email address), and Google Workspace metadata (such as organization or domain information). Niko does not access Google email content, files, or messages unless explicitly enabled by the user and required for a specific feature.

How We Use Google User Data

Google user data is used solely to authenticate users via Google Sign-In, associate users with their organization or workspace, and enable optional Google Workspace–related features. Google user data is not used for advertising, marketing, or profiling.

Data Sharing

Google user data is not sold or shared with third parties. Data may be processed by authorized Sub-processors listed on this page solely to provide and maintain the service.

Data Storage and Security

All user data, including Google user data, is protected using industry-standard security measures, including encryption in transit and access controls.

Data Retention and Deletion

Google user data is retained only for as long as necessary to provide the service. Users may request deletion of their data by contacting support@getniko.com, and we will process deletion requests within a reasonable timeframe unless retention is required by law.

Third Parties

Niko currently uses third party Sub-processors to provide infrastructure services, and to help us provide customer support and email notifications. Prior to engaging any third party Subprocessor, Niko performs diligence to evaluate their privacy, security and confidentiality practices, and executes an agreement implementing its applicable obligations.

Infrastructure Sub-processors

Niko may use the following Sub-processors to host Customer Data or provide other infrastructure that helps with delivery of our Services:

Entity NameSubprocessing ActivitiesLocation of processingCorporate location
HerokuCloud services provider United StatesUnited States

Other Sub-processors

Niko may use the following Sub-processors to perform other Service functions:

Entity NameSubprocessing ActivitiesLocation of processingCorporate location
AtlassianOptional integration feature United StatesUnited States
Google Apps/WorkspaceInternal company infrastructure United StatesUnited States
MailgunTransactional mail services provider United StatesUnited States
SlackOptional integration feature United StatesUnited States
StripePayment provider United StatesUnited States

Updates

As our business grows and evolves, the Sub-processors we engage may also change. We will endeavor to provide the owner of Customer's account with notice of any new Sub-processors to the extent required under the Agreement, along with posting such updates here. Please check back frequently for updates.

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